Digging responsibly starts with understanding the steps and practices that keep you, your property, and your community safe. Whether you’re planting a tree or installing a mailbox, follow these safe digging basics to prevent accidents and damage to underground utilities.
1. Submit a Locate Request
Before you start any project, contact SC811 to submit a locate request. This free service notifies utility operators to mark the underground utility lines on your property.
- Submit your request at least three business days in advance (excluding weekends and holidays).
2. Wait for Utilities to Respond
Utility operators need time to mark the underground lines on your property. These markings indicate the approximate location of public utility lines.
- Look for markings on the ground using the APWA Color Code Chart:
Tip: If a utility line isn’t marked or you have questions about the markings, contact SC811 for assistance.
3. Check Locate Request Status
Before digging, check that all utility operators have responded to your request and marked their lines. In South Carolina, this is known as Positive Response and ensures that every utility on your property has been accounted for.
4. Respect the Tolerance Zone
The Tolerance Zone is the safety area around the marked utility lines. In South Carolina, it extends:
- 24 inches on either side of the marking
- Plus half the diameter of the utility
When working within this area, always:
- Use hand tools like a shovel.
- Avoid mechanical equipment until the utility line is exposed.
5. Dig Safely
Once the utility lines are marked, proceed with caution:
- Start digging at least 24 inches away from the markings.
- Use hand tools when near the lines to avoid accidental contact.
- Be alert for changes in soil type or resistance, as they might indicate the presence of a line.
6. Close Locate Request
When your project is complete, make sure to notify SC811 to close out your ticket. This keeps the system updated and ensures compliance with best practices.
By following these steps, you can dig safely, protect your property, and prevent damage to underground utilities. Ready to get started?