Notice Types that can be processed via Remote

New Notice Types:

·  NORMAL – This is the most commonly used locate notice when any type of digging work is taking place. It also used when digging is to be done on Survey tickets and if the locators need to meet on site; notations will need to be made in the Instructions field. The South Carolina state law requires a 3 full working days notice excluding the day the notice is entered, weekends and any holidays to respond. This type of notice is the most commonly used notice type when entering locates. This type of notice can be processed 24 hours a day/ 7 days a week.

·  DESIGN – is a non-excavation notice and does not cover any digging work of any kind. The South Carolina state law requires a 15 full working days notice excluding the day the notice is entered, weekends and holidays to respond. A normal locate notice must be called in before any digging work takes place. Follow ups can be made on this locate notice. This type of notice can be processed 24 hours a day/ 7 days a week.

·  SUBAQUEOUS – is used when the work will be taking place under a body of water. This includes rivers, streams, lakes, waterways, swamps, bogs, and/or marshlands. The South Carolina state law requires a 10 full working days notice excluding the day the notice is entered, weekends and holidays to respond. The tolerance zone on a subaqueous is 15 feet on either side of the indicated facility. This type of notice can be processed 24 hours a day/ 7 days a week.

Secondary Notice Types:

·  CANCEL – is used when any changes need to be made on a previously entered locate notice such as the incorrect address was provided, incorrect marking instructions were given, the area was mapped wrong, if the job has been cancelled, or if the locate notice is a duplicate. You will not Suppress members on this notice. This type of notice can be processed 24 hours a day/ 7 days a week.

·  NO SHOW – are processed when one or more of the member operators have not marked the work site AT ALL and the 3 full working days notice has expired. You must check Positive Response before performing this action. Locators have 3 hour to respond on this notice. You must Suppress members that have positively responded with a “Code 20”. This type of notice cannot be processed after hours. 

·  REMARK –  Use this type of when markings have been destroyed by weather, fading or someone else destroyed the mark. Locators will have a new 3 full working days to respond. The system will recalculate the new work date and time and new good through and update dates. You can Remark a notice any time in the life of locate notice. You will not suppress members on this notice. This type of notice can be processed 24 hours a day/ 7 days a week.

·  RESEND – used when a locate notice needs to be resent to add a note or comment that does not change any of the existing notice information (adding directions to the job site, changing site contact information, dogs on site, etc.), or to add a member operator(s) to an existing locate notice. If you have a locate notice that has Positive Response from the locator/member but the crew does not see any markings near a pedestal, transformer, etc. Please keep in mind that when you enter this type of notice, you should not be changing any of the information on the notice. Should any information change, a new notice will have to be entered. If you are adding a member operator, you will need to suppress all other members on the notice. This type of notice can be processed 24 hours a day/ 7 days a week

·  UPDATE – is used to when an existing notice needs to be extended for more digging time. Updating the notice on or before the 12th working day (Update date) is considered “on time”. This action will re calculate a new 3 full working day notice and extend it for an additional 15 full working days. This type of notice can be processed 24 hours a day/ 7 days a week.