SC811 Excavate & Elevate: Unearthing Wisdom with Webinars is live and recorded webinar training. This allows for students to participate in live webinars or view recorded webinars at their convenience.

Webinars are geared toward a variety of topics. We will cover items relating to The Underground Facility Damage Act, Safety, Exactix, SC811 Education, and more!

Each video course was a live webinar recorded and hosted by SC811 Staff. If you want to sign up for the most current webinar, log into Coursettra, choose ‘Browse’, and ‘Quick’. Be sure to click ‘View’ on the webinar that has “Live” in the title.

To watch a past webinar, follow the same steps and select the webinar with the label “Recorded” in its title. You can also return to this page for the list of recordings.

Recorded Webinars

Fiber Build Training Recorded Webinar – Part 1

May 4, 2023

This webinar is the first in the series about Fiber Work for excavators. This webinar outlines the benefits of entering locate notices associated with Fiber Work using Exactix online. The webinar discussed topics such as Exactix Excavator Ticket Management, Excavator Report Card, Fiber Compliance views, and more.

Locator and Member Operator Fiber Webinar – Part 2

May 10, 2023

This webinar is the second in the series about Fiber Work for excavators. This webinar is focused on assisting Locators and Member Operators with managing the volume of Fiber Work tickets. This webinar outlines best practices for locators, primary and secondary notice types, Positive Response codes, and more!

Commonly Asked Help Desk Questions Webinar 2023

June 15, 2023

This webinar is designed for Excavators and the most common questions on our Help Desk. There is an overview of different answers to these questions and the systems that Excavators frequent, such as Exactix and Coursettra. We will be providing time after the presentation for a question-and-answer segment with Help Desk Associates to assist with any inquiries.

Quality Assurance Webinar 2023

July 20, 2023

This webinar reviews different aspects of the Quality Assurance process including a General Overview of Quality Assurance, Automated Alert Emails, Checking Quality Assurance Scores and questions asked by the audience.

SC2 Damage Prevention and Awareness Webinar Part 1

August 17, 2023

This webinar is focused on assisting Locators, Member Operators, and Excavators with best practices. This webinar outlines best practices for responsible locate requests, Exactix features, damages and emergencies, and much more!

SC2 Damage Prevention and Awareness Webinar Part 2

August 31, 2023

This webinar continues coverage on assisting locators, Member Operators, and excavators with best practices. In addition, there is also a focus on gas safety and damage prevention.

Enforcement Webinar

September 21, 2023

This webinar is focused on valuable insights into effective enforcement strategies and best practices. Hosted by our Stakeholder Relations Specialist, Adam Johnson, this webinar provides practical tips and essential information to help you enhance your efforts for safe digging and achieve a 360-degree positive response.

Service Area Webinar

October 26, 2023

This webinar covers key strategies and best practices for efficiently managing Service Areas. It addresses topics including updating service areas, monitoring of service areas, reports available in Exactix, and how to prevent over-notification of transmissions.

SC811 Guidelines Webinar

November 16, 2023

This webinar was focused on the essential guidelines and protocols outlined by South Carolina 811 for ticket entry procedures. This session aimed to educate participants on the steps and best practices necessary when submitting tickets for excavation projects within the state.

Maximizing Mobile Webinar

December 7, 2023

The webinar included information and procedures for using a wide array of mobile features within Exactix for both Excavators and Members. The webinar also explored new and upcoming Exactix Mobile enhancements.